Refund Policy
Last updated: 4 November 2026
1. Refund period
You can request a refund within 14 days from the date of your purchase. You do not need to give a reason. You receive a full refund of the amount you paid, including any taxes charged.
2. How to request a refund
Use either of these options:
- Email us at support@vantakit.com with the email address you used at checkout, or
- Contact Paddle, our Merchant of Record, directly at paddle.net. You can find your order there using the email address you used at checkout.
3. How refunds are paid
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles all refunds. Refunds are paid back to the original payment method. Depending on your bank or payment provider, the money usually appears on your account within 5 to 10 business days.
4. After a refund
When a purchase is refunded, the related Pro license key is deactivated. You can keep using the Free version of Vantakit Shots.
5. Your legal rights
This policy does not affect any rights you have under consumer protection laws in your country.
6. Contact
Questions about a refund? Email support@vantakit.com. We reply within 2 business days.